Privacy Policy – FutureForge AI Solutions

At FutureForge AI Solutions, your privacy is a priority. This policy explains what personal information we collect, how we use it, and how we protect it.

1. Information We Collect

When you interact with our website or opt into our services, we may collect the following information:

• Full name
• Email address
• Phone number
• Business name and related details

This information is collected only when you voluntarily provide it through our forms, landing pages, or opt-in submissions.

2. How We Use Your Information

We use the information we collect to:

• Deliver course content, resources, and service updates
• Send marketing and promotional communications
• Follow up on inquiries submitted through our website
• Contact you via SMS or phone calls when you have provided explicit consent
• Improve our services and overall user experience

3. SMS & Phone Communications

By providing your phone number and checking the SMS consent box on any FutureForge AI Solutions form, you expressly consent to receive SMS text messages and/or phone calls from FutureForge AI Solutions. These communications may include inquiry follow-ups, service updates, promotional offers, and appointment reminders.

• Message frequency varies based on your activity and interaction with us
• Message and data rates may apply depending on your mobile carrier and plan
• Your phone number will never be sold or shared with third parties for their own marketing purposes
• To opt out of SMS at any time, reply STOP to any message you receive from us
• For assistance, reply HELP or contact us at info@futureforgeaisolutions.ca
• Opting out of SMS does not affect your ability to purchase or access our services
• Consent to receive SMS or calls is never a condition of any purchase

4. Third-Party Tools

We use trusted third-party platforms — including email automation tools and CRM systems such as ForgeIQ — to deliver and manage our communications. These platforms are independently GDPR and CCPA compliant and are contractually prohibited from using your data for their own purposes.

5. Cookies, Tracking Technologies & Analytics

Our website may use cookies, pixels, analytics tools, and similar tracking technologies to improve website functionality, analyze visitor behavior, personalize user experiences, and measure the effectiveness of marketing campaigns.

These technologies may collect information such as:

IP address
Browser type and device information
Pages visited and time spent on the site
Referral sources and website interactions

We may use trusted third-party services such as Google Analytics, Meta Pixel, and other analytics or advertising platforms to help us understand website traffic and improve our services.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take the security of your personal information seriously. Your data is stored using industry-standard security practices and is never sold, rented, or shared with unauthorized parties.

7. Email Opt-Out

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link found in any email we send, or by contacting us directly at info@futureforgeaisolutions.ca. Opting out of emails will not affect transactional or service-related communications.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for SMS or email communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at info@futureforgeaisolutions.ca.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our website or services after an update constitutes your acceptance of the revised policy.

10. Contact Us

FutureForge AI Solutions 📧 info@futureforgeaisolutions.ca 🌐 futureforgeaisolutions.ca