Les faced key challenges that were limiting client engagement and coaching efficiency:
Low online engagement: The previous website didn’t clearly communicate services or guide visitors toward booking coaching sessions, resulting in missed opportunities.
Manual client management: Scheduling, follow-ups, and client communication were handled manually, creating delays and extra workload for Les and the team.
After partnering with FutureForge AI Solutions:
Conversion-Focused Website: We designed a modern, optimized website that clearly presents coaching programs, builds trust, and guides visitors seamlessly toward booking sessions or submitting inquiries.
AI-Powered Chat Agent: A smart chat agent was integrated to answer common questions, capture leads instantly, and guide visitors—reducing friction and improving engagement.
Automated Client Workflows: Using ForgeIQ CRM, we automated session bookings, reminders, and follow-ups, ensuring no lead or client request goes unnoticed while saving valuable time for Les and the team.
Personalized coaching guidance and AI-assisted scheduling boosted session bookings by 25%.
Clients experienced faster responses and more personalized follow-ups, increasing overall satisfaction.
People engaged more frequently, with repeat coaching sessions up by 28%.
Today, Ron’s AI systems handle the busywork automatically, leaving him free to focus on what matters most – growing his construction business and delivering exceptional project quality to his clients.
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